.rp-wrap { flex: 1; padding-top: 48px; padding-bottom: 80px; }

.rp-hero { margin-bottom: 36px; max-width: 720px; }
.rp-title { font-size: clamp(28px, 4vw, 44px); margin: 8px 0 12px; }
.rp-lead { color: var(--text-muted); font-size: 15px; }

.rp-tabs { display: flex; gap: 10px; flex-wrap: wrap; margin-bottom: 28px; }

.rp-tab {
  font-family: inherit;
  font-size: 13px;
  padding: 10px 20px;
  background: var(--card-bg);
  color: var(--text-muted);
  border: 1px solid var(--border);
  border-radius: 100px;
  cursor: pointer;
  transition: border-color .25s ease, color .25s ease, box-shadow .25s ease;
}

.rp-tab:hover { border-color: var(--accent); color: var(--text); }

.rp-tab.is-active {
  border-color: var(--accent);
  color: var(--text);
  box-shadow: 0 0 18px rgba(255, 26, 26, .18);
}

.rp-badge {
  display: inline-block;
  min-width: 18px;
  padding: 1px 6px;
  margin-left: 6px;
  background: var(--accent);
  color: #fff;
  border-radius: 100px;
  font-size: 11px;
  text-align: center;
}

.rp-card {
  background: var(--card-bg);
  border: 1px solid var(--border);
  border-radius: 16px;
  padding: 28px;
  max-width: 760px;
}

.rp-center { text-align: center; }
.rp-center .btn { margin-top: 16px; }

.rp-warn {
  border: 1px solid rgba(255, 170, 0, .4);
  background: rgba(255, 170, 0, .06);
  color: #ffcc66;
  border-radius: 10px;
  padding: 12px 16px;
  font-size: 13px;
  margin-bottom: 22px;
  line-height: 1.5;
}

.rp-warn-hard {
  border-color: rgba(255, 26, 26, .5);
  background: rgba(255, 26, 26, .07);
  color: #ff6666;
  letter-spacing: .04em;
  text-align: center;
}

.rp-form { display: flex; flex-direction: column; gap: 18px; }

.rp-field { display: flex; flex-direction: column; gap: 7px; }
.rp-field span { font-size: 13px; color: var(--text-muted); }
.rp-field b { color: var(--accent); }

.rp-field input,
.rp-field textarea,
.rp-reply-input,
.rp-decide-comment {
  font-family: inherit;
  font-size: 14px;
  color: var(--text);
  background: var(--bg-2);
  border: 1px solid var(--border);
  border-radius: 10px;
  padding: 12px 14px;
  outline: none;
  transition: border-color .2s ease, box-shadow .2s ease;
  resize: vertical;
}

.rp-field input:focus,
.rp-field textarea:focus,
.rp-reply-input:focus,
.rp-decide-comment:focus {
  border-color: var(--accent);
  box-shadow: 0 0 0 3px rgba(255, 26, 26, .12);
}

.rp-submit { align-self: flex-start; }
.rp-submit:disabled { opacity: .5; cursor: wait; }

.rp-notice {
  border: 1px solid rgba(60, 200, 90, .4);
  background: rgba(60, 200, 90, .07);
  color: #7ee29a;
  border-radius: 10px;
  padding: 12px 16px;
  font-size: 13px;
}

.rp-notice-err {
  border-color: rgba(255, 26, 26, .5);
  background: rgba(255, 26, 26, .07);
  color: #ff8080;
}

.rp-list { display: flex; flex-direction: column; gap: 14px; max-width: 860px; }

.rp-empty {
  color: var(--text-muted);
  font-size: 14px;
  padding: 32px;
  text-align: center;
  border: 1px dashed var(--border);
  border-radius: 14px;
}

.rp-empty-sm { padding: 14px; font-size: 12px; border: none; }

.rp-ticket {
  background: var(--card-bg);
  border: 1px solid var(--border);
  border-radius: 14px;
  overflow: hidden;
  transition: border-color .25s ease, box-shadow .25s ease;
}

.rp-ticket:hover {
  border-color: #333;
  box-shadow: 0 6px 24px rgba(0, 0, 0, .4);
}

.rp-ticket-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 14px;
  padding: 16px 20px;
  cursor: pointer;
  flex-wrap: wrap;
}

.rp-ticket-num { color: var(--accent); font-size: 14px; margin-right: 10px; }
.rp-ticket-type { font-size: 14px; }

.rp-ticket-author { font-size: 12px; color: var(--text-muted); margin-left: 12px; }
.rp-ticket-author i { font-style: normal; opacity: .6; }

.rp-ticket-meta { display: flex; align-items: center; gap: 12px; }
.rp-ticket-date { font-size: 12px; color: var(--text-muted); }

.rp-status {
  font-size: 11px;
  letter-spacing: .06em;
  padding: 4px 12px;
  border-radius: 100px;
  border: 1px solid;
}

.rp-status.st-pending  { color: #ffcc66; border-color: rgba(255, 204, 102, .45); }
.rp-status.st-review   { color: #66b3ff; border-color: rgba(102, 179, 255, .45); }
.rp-status.st-accepted { color: #7ee29a; border-color: rgba(126, 226, 154, .45); }
.rp-status.st-rejected { color: #ff8080; border-color: rgba(255, 128, 128, .45); }

.rp-ticket-body {
  border-top: 1px solid var(--border);
  padding: 18px 20px;
  display: flex;
  flex-direction: column;
  gap: 16px;
}

.rp-row { display: flex; gap: 14px; font-size: 13px; line-height: 1.5; }
.rp-row-key { min-width: 130px; color: var(--text-muted); flex-shrink: 0; }
.rp-row-val { word-break: break-word; }

.rp-ticket-chat { display: flex; flex-direction: column; gap: 10px; }

.rp-msg {
  background: var(--bg-2);
  border: 1px solid var(--border);
  border-radius: 10px;
  padding: 10px 14px;
  max-width: 85%;
}

.rp-msg-admin {
  border-color: rgba(255, 26, 26, .35);
  margin-left: auto;
}

.rp-msg-head { display: flex; justify-content: space-between; gap: 12px; margin-bottom: 4px; }
.rp-msg-who { font-size: 12px; color: var(--accent); }
.rp-msg-at { font-size: 11px; color: var(--text-muted); }
.rp-msg-text { font-size: 13px; line-height: 1.5; word-break: break-word; }

.rp-reply, .rp-decide { display: flex; gap: 10px; flex-wrap: wrap; }
.rp-reply-input, .rp-decide-comment { flex: 1; min-width: 200px; }

.rp-queue-filters { display: flex; gap: 8px; flex-wrap: wrap; margin-bottom: 18px; }

.rp-chip {
  font-family: inherit;
  font-size: 12px;
  padding: 7px 16px;
  background: transparent;
  color: var(--text-muted);
  border: 1px solid var(--border);
  border-radius: 100px;
  cursor: pointer;
  transition: border-color .2s ease, color .2s ease;
}

.rp-chip:hover, .rp-chip.is-active { border-color: var(--accent); color: var(--text); }

@media (max-width: 640px) {
  .rp-card { padding: 20px 16px; }
  .rp-row { flex-direction: column; gap: 2px; }
  .rp-msg { max-width: 100%; }
}